Chocolat Bernrain AG develops and produces high-quality chocolate specialties for customers around the world. In addition to its own brands, Bernrain and Stella, this successful family-owned company also manufactures private-label products and supplies industrial and commercial customers with the finest chocolate coatings and semi-finished products.
The secret to the success of this rapidly growing company lies in the combination of decades of experience and a vibrant culture of innovation. New market opportunities are identified early on and capitalized on flexibly—an approach that is also reflected in the continuous optimization of internal processes.
Before DocBits was introduced, invoice processing involved multiple manual steps and system switches. New suppliers were added to the ERP system with a delay, the accuracy of VAT rates was limited, and invoices had to pass through several programs before they could be finally posted.
The existing solution created a noticeable increase in workload in day-to-day operations and tied up resources unnecessarily.
The company was therefore looking for a user-friendly, robust, and integrated solution that simplifies processes while also offering the flexibility to be tailored to individual requirements.
With DocBits, Chocolat Bernrain opted for a modern, user-friendly solution for automated invoice processing.
A key advantage is that invoices can be posted directly in DocBits without having to go through a suspense account or use additional software. This has reduced the number of process steps and completely eliminated data discontinuities.
The company also placed particular importance on a customized process design. The requirements for the approval process were analyzed jointly and implemented with precision. FELLOWPRO responded flexibly to these needs and developed a solution that could be seamlessly integrated into the existing organization.
The implementation phase was also conducted in a structured and goal-oriented manner. Regular project status meetings, clear task assignments, and a transparent project plan ensured planning reliability. The structured execution of the user acceptance test ensured that all relevant scenarios were thoroughly tested.
The result was a timely go-live with a stable system foundation.
With the introduction of DocBits, Chocolat Bernrain was able to significantly streamline its invoice processing. The ability to post entries directly in the system saves time and greatly reduces the need for manual intervention.
Seamless integration with existing systems, including Infor M3 and IDM
90% increase in efficiency in document processing
Easy to use, no technical expertise required
A solution that can scale with your needs
Smart technology without the need for time-consuming template creation
The increase in efficiency is clearly evident in day-to-day work. In addition, intelligent automation—particularly the “magic wand” feature in Auto Accounting—further streamlines the bookkeeping process.
Overall, the collaboration with FELLOWPRO is described as professional and solution-oriented. Requests are recorded and implemented in a structured manner, and the project process was perceived as balanced and well-organized.
DocBits describes Chocolat Bernrain with three apt words:
Uncomplicated. Attentive to specific needs. Good support.
Following the successful launch of the core functionality, the company is already planning its next steps. The focus is on:
In doing so, Chocolat Bernrain is consistently committed to further optimizing and automating its financial processes—in line with a modern, future-proof corporate structure.
Image credits: Header- & featured images by Chocolat Bernrain AG
Chocolat Bernrain AG
Food
130
Kreuzlingen, Switzerland
for optimizing invoice processing
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