SugarCRM is now Sugar AI – setting a new standard for data-driven Customer Relationship Management. As a certified implementation partner, FELLOWPRO supports you throughout the introduction, configuration and ERP integration of the Sugar AI platform.
Every channel – from forms and orders to customer service calls – generates valuable data. But only when this information is centrally available can your team truly respond in a personalised way.
In an era where customer relationships define competitive advantage, your business needs a system that brings every touchpoint together.
Over 4,000 companies in more than 120 countries use Sugar AI to help their sales teams reach their goals, navigate complex relationships and grow revenue.
Every channel – from forms and orders to customer service calls – generates valuable data. But only when this information is centrally available can your team truly respond in a personalised way.
In an era where customer relationships define competitive advantage, your business needs a system that brings every touchpoint together.
Sugar AI tracks the complete customer journey – from the first brand interaction through to closed sales. The system automatically identifies and classifies leads, opportunities and customers, delivering reports and dashboards for fast, well-informed decisions.
Sales, marketing and customer service all work from a shared data foundation – with a 360° view of every customer. By combining data unification, AI-powered analytics and automated workflows, Sugar AI helps you build lasting customer relationships, accelerate lead generation and drive revenue growth.
Your sales team always knows which deals and customers to focus on. Sugar Sell uses AI to highlight deal potential, flag risks and prepare sellers optimally for every conversation.
sales-i delivers deep insights into the buying behaviour of your existing customers. Identify cross-sell potential, declining purchase frequency and at-risk accounts – automatically and in real time
From the first touchpoint to the qualified lead handover to sales. Sugar Market automates campaigns, lead nurturing and performance tracking on one platform.
Resolve customer issues faster and more consistently. Sugar Serve gives your service team complete customer history and intelligent case management capabilities.
FELLOWPRO tailors Sugar AI precisely to your business requirements. Our team takes full project responsibility – from requirements analysis and technical implementation through to go-live and beyond.
What we do for you:
By connecting Sugar AI with your ERP and other data systems, you achieve a true 360° view of customers, orders, financial data and KPIs – the foundation for informed decisions and sustainable growth.
All it takes is one conversation. We look forward to discussing how this project can transform your business.
SugarCRM has been rebranded as Sugar AI to better reflect the platform’s advanced AI capabilities. The familiar solutions – Sugar Sell, Sugar Market, Sugar Serve, and the new sales-i module – remain part of the platform, now enhanced with expanded AI-driven analytics and intelligent recommendations.
Sugar AI offers over 180 pre-built ERP integrations, including Infor LN, Infor M3, Infor CloudSuite, SAP and many more. As a specialised Infor and Sugar AI partner, FELLOWPRO delivers these integrations cleanly and efficiently.
Sugar AI is fully scalable, serving businesses from the upper mid-market through to large international enterprises. The platform is trusted by over 4,000 companies across more than 120 countries worldwide.
Following a joint requirements analysis, FELLOWPRO develops a tailored implementation concept covering configuration, data migration, ERP integration, user training and go-live. We continue to support you with ongoing assistance after launch.
You are currently viewing a placeholder content from Vimeo. To access the actual content, click the button below. Please note that doing so will share data with third-party providers.
More InformationYou are currently viewing a placeholder content from YouTube. To access the actual content, click the button below. Please note that doing so will share data with third-party providers.
More InformationYou need to load content from reCAPTCHA to submit the form. Please note that doing so will share data with third-party providers.
More InformationYou need to load content from reCAPTCHA to submit the form. Please note that doing so will share data with third-party providers.
More Information