Marketing is constantly evolving—and with it, customer expectations. Mass emails and broad campaigns often no longer deliver the desired results. Companies are therefore looking for
Imagine if you could seamlessly integrate your sales, marketing and customer service processes and significantly increase your sales. That’s exactly what you can achieve with the combination of SugarCRM and Mobileforce. At a time when efficiency and speed are key to success, these two solutions provide the perfect support to optimise your revenue operations (RevOps) and exceed your business goals.
RevOps, short for Revenue Operations, is the integration and optimisation of sales, marketing and customer service processes. The aim is to increase efficiency and maximise revenue through better collaboration and use of data. RevOps ensures that all departments work together harmoniously and pursue common goals.
The partnership of SugarCRM, an award-winning AI-driven CRM platform, and Mobileforce, a leading provider of cloud-based Configure Price Quote (CPQ) and Field Service Management (FSM) solutions, creates a revolutionary Quote-to-Cash platform. This platform optimises the sales process and significantly improves efficiency and customer satisfaction.
The integration of the two systems enables field staff and service technicians to access all the necessary customer tools, whether they are in the office, on site or on the road. They can view customer history, suggest and calculate new work orders and update sales pipelines – all within a single, integrated application. This results in a seamless and improved customer experience.
The combination of SugarCRM and Mobileforce offers numerous benefits that many companies are already reaping. The most important benefits are:
Industrial manufacturers and distributors looking to improve their RevOps strategy will find the combination of SugarCRM and Mobileforce a powerful solution. Not only do these tools offer improved efficiency and flexibility, but also a comprehensive integration that aligns all departments to common goals and maximises revenue. These synergies allow companies to increase their competitiveness and ensure long-term success.
With SugarCRM, marketing, sales and service teams get a clear picture of each customer and can help organisations achieve new levels of performance and predictability. Thousands of organisations in over 120 countries rely on SugarCRM to deliver world-class customer experiences and let the platform do the work.
Image credits: Header- & featured image by FELLOWPRO
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