How a CRM system can improve customer satisfaction
![CRM](https://fellowpro.com/wp-content/uploads/2024/07/240718_fp_en-1024x1024.webp)
In today’s business world, customer satisfaction is the be-all and end-all. Satisfied customers remain loyal and recommend the company to others. But how can a company ensure that its customers are happy? This is where a Customer Relationship Management System (CRM) comes into play.
Contacts
![contacts](https://fellowpro.com/wp-content/uploads/2023/05/230524_fc_en-1024x1024.webp)
A key to success How important are contacts and relationships for us as people/as a company? A person without social contacts is like a flower without water. For us as people and for companies, a solid network of contacts is equally crucial. Contacts enable us to build relationships, identify opportunities and open up new horizons. […]
AI in the CRM
![AI](https://fellowpro.com/wp-content/uploads/2024/07/230503_fp_en-1024x1024.webp)
How Artificial Intelligence is revolutionizing CRM. Artificial intelligence (AI) has made tremendous strides in recent years and has become an important part of many businesses.
Sales automation
![sales automation](https://fellowpro.com/wp-content/uploads/2024/07/230412_fp_en-1024x1024.webp)
In this article, we will explain the benefits of sales automation for companies and how a CRM system can help.