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Sugar Sell gives you what other customer management software solutions like to promise: The guarantee of an exceptional user experience. Sugar continues to rank first in PCMag’s Business Choice Awards for satisfaction, reliability and technical support, and is the only CRM to be unreservedly recommended by professionals.
The real strength of our platform lies in the story it tells – about your customers, your business and the future of your company. It’s the customer experience solution that empowers you to provide your employees with the right information at the right time, even before they ask for it.
Automatically collect and analyze actionable insights from a variety of social media and internal data sources, all with just a name and email address. You’ll then receive updates on key customers with push notifications and alerts in real time.
Easily map every single customer journey, from the first contact by sales to the sending of satisfaction surveys. This gives your sales staff the best conditions for success. Not least because it ensures that the right message is sent to the right prospect at the right time.
Keep track of your most important customer interactions and information without leaving Gmail. With Sugar Sell, you can synchronize calendars, track emails, monitor social media activity and much more. You can manage tasks, opportunities and cases directly while communicating with customers and save email messages to your CRM with a single click, without opening another app and copying content back and forth.
Automate your most complex business processes with drag-and-drop ease. With SugarBPM™ you can review and approve quotes, route leads based on company size or customer location, generate email templates and much more.
