How a CRM system can improve customer satisfaction
In today’s business world, customer satisfaction is the be-all and end-all. Satisfied customers remain loyal and recommend the company to others. But how can a company ensure that its customers are happy? This is where a Customer Relationship Management System (CRM) comes into play.
The magic of machine learning
Welcome to our exciting journey into the world of machine learning (ML) – a fascinating technology that impacts our daily lives in many ways. Let’s take a look together at what ML actually is, how it is linked to artificial intelligence (AI), where we encounter it in everyday life and what advantages and disadvantages it brings with it.
SugarCRM acquires Sales-i
In a strategic move that could change the CRM landscape forever, SugarCRM recently announced the acquisition of Sales-i.
SEO – How do I improve my ranking?
Being at the top of Google searches – who doesn’t want that? That’s a goal that every company strives for, or at least should strive for. SEO can help with this.
Making the right choice
Communication is at the heart of every company. In this post, we’ll take a comprehensive look at different email systems, weigh up their pros and cons and highlight the key considerations for the right choice for your organisation.
The secret ingredient to success
Today we’re going to talk about a topic that is as important as the icing on the cake, the cherry on the cake, something that is often simply underestimated. Yes, that’s right, we’re talking about team building. A company’s success depends on its team.
Maximise your success
In the business world, the term “return on investment” (RoI) is at the centre of strategic decisions. RoI is a metric that measures the financial success or failure of an investment.
Optical Character Recognition (OCR)
Optical Character Recognition (OCR) is a pioneering technology that makes manual text recognition obsolete and significantly increases efficiency in various industries.
MJR – New FELLOWPRO partner
We at FELLOWPRO are pleased to announce that we have entered into a groundbreaking partnership with MJR, a leading IT consulting company.
Communication: telephone vs. e-mail
Nowadays, telephone and e-mail dominate our communication in both our professional and private lives. It’s hard to imagine our everyday office life without both.
