How a CRM system can improve customer satisfaction
![CRM](https://fellowpro.com/wp-content/uploads/2024/07/240718_fp_en-1024x1024.webp)
In today’s business world, customer satisfaction is the be-all and end-all. Satisfied customers remain loyal and recommend the company to others. But how can a company ensure that its customers are happy? This is where a Customer Relationship Management System (CRM) comes into play.